Massage Your Market: Define Your Clients Expectations 6 CE Hours

Massage Your Market

DEFINE YOUR CLIENT'S EXPECTATIONS

Course Description

This business course teaches you how to define your client's expectations using 6 questions. This course is unique because of what you learn about the interpretation of those questions and how those answers create a new massage flow for each person. You will learn how to define correct pressure, understand the needs the client may not tell you about, and the intent of the massage that the client wants that has nothing to do with technique - ALL before starting the massage. This class is designed to help you succeed before you ever touch your client so that you can achieve repeat clientele.

1. START HERE!
2. Welcome to Massage Your Market!
3. What to Expect from this Class Video
4. The 6 Questions You Are Learning About and Why You Are In This Class
5. The Roadmap of Gaining and Keeping Clients
6. Testimonial from "A Seasoned Therapist"
7. Testimonial pg 2
1. Table of Contents
2. TOOLS FOR TRAINING
3. Health History Form PDF
1. Chapters 1-5
1. Defining Expectations: "Here We Go!"
2. Expectations Are the Important Things That Clients Do Not Tell You
3. From the Experienced Massage Therapist Video
4. What an Experienced Therapist Understands and Can Offer You
1. The Importance of Defining Expectations Before You Touch
2. Before You Touch Video
3. Sequence of events
4. DE Map Video
5. Paperwork is your new tool for learning to apply information
6. Paperwork 1 Video
7. Paperwork is Neutral Ground
8. Paperwork 2 Video
9. Paperwork 3 Video
10. Your Paperwork
11. Health History Forms
1. Taking the Guesswork Out of Defining Expectations through Paperwork
1. First Conversation with a Client Video
  FREE PREVIEW
2. Your First Conversation with a New Client
3. A typical conversation
4. DE Phone Conv. 2 Video
5. Tailored Massage
1. Charting for the Pre-Massage and Post-Massage
2. Unclear Expectations Video
3. The principles behind defining expectations are universal
4. Quantify Your Massage Video
5. Example #1
6. Example #2
1. Link to Test Bank
1. Chapters 6-10
1. Question #1: Has Your Client Had a Massage Before; How Their Answer Restructures Your Massage
2. Have You Had a Massage Before 1 Video
3. Veteran Receiver of Massage
4. Have You Had a Massage Before 2 Video
5. Corrected Expectation Video
6. The Corrected Expectation
7. Are you Reactive or Proactive?
8. The Same Technique Applied Differently
1. Types of Massage Video
2. Question #2: Intent for Massage – Relaxation, Stress Reduction, Pain Reduction and What These Needs Represent in the Form of Touch
3. Relaxation 1 Video
4. Relaxation 2 Video
5. Stress Reduction – The Battle of Pressures
6. Stress Reduction 1 Video
7. Stress Reduction 2 Video
8. Stress Reduction 3 Video
9. Stress Reduction continued
10. Stress Reduction 4 Video
11. Pain Reduction: The Hardest Expectation to Fulfill
12. Pain Reduction 1 Video
13. Pain Reduction 2 Video
14. Pain Reduction 3 Video
15. Always Strive for a 4-Point Decrease in Pain Level
16. Summary
1. Menu of Services Video
  FREE PREVIEW
2. Question #3: Personalizing the Massage Flow – Change of Sequence and Time Allocation for the Client
3. Breaking the Rules
4. It Is All In the Timing
5. How to Alter Your Massage Flow
6. Know Your Habits and Track Your Time
7. Time Management Video
8. Be Honest with Yourself
9. Summary
1. Question #4: What Is the Client’s Current Pain Level and Why It Is Important to Know?
2. Inflammation and Expectation Video
3. Inflammation and Expectation
4. The 4-Point Pain Change
5. Clients Pain Levels
6. What is Happening When the Client Marks a Low Pain Number When it is Actually High?
7. What Is Happening With the Client that Keeps Returning With the Same Pain, at the Same Place, and the Same Level?
8. The Truth About Inflammation As I Know It.
9. Summary
1. Question #5: Understanding Depth and Pressure, for You and for Your Client
2. Perfect Pressure
3. Perfect Pressure 1 Video
  FREE PREVIEW
4. Perfect Pressure 2 Video
5. Reactive Pressure Perceptions
6. The Fine-Line of Great Pressure
7. Deep Tissue YouTube Video
8. Summary
1. Link to Test Bank
1. Chapters 11-16
1. Question #6: The Magic Question, “What Results Do You Want to Receive From Your Massage Session?”
2. Magic Bullet
3. Redefining Reality
4. When Your Client Is Asking for What They Want
5. Reality Video
6. The 4-Point Change, Outside of the Massage Room
7. The Four Point Change Video
8. Summary
1. How to Combine the 6 Questions
2. Expectation Has a Direction
3. Examples of Combining Information and What They Could Mean
4. Summary
1. Health History Form
2. Example 1
3. 6Q 1 Video
4. Example 2
5. 6Q 2 Video
6. Example 3
7. 6Q 3 Video
8. Example 4
9. 6Q 4 Video
10. Example 5
11. 6Q 5 Video
12. Example 6
13. 6Q 6 Video
14. Store Link for 6 Question Products
1. The Post-Massage: The Art of Deciphering What You See, Feel and Think
2. Charting and Progress
3. Speed Charting
4. Reminding Yourself
1. The Massage
2. You Are Going to Feel This, So Let’s Talk
3. Opening the Door to Communicating Better So You Can Achieve a Deeper Affect
4. Honesty and Client Participation
5. Questioning During the Massage
1. The Art of Talking
2. The Art of Talking 1 Video
  FREE PREVIEW
3. The Art of Talking 2 Video
4. Massage Table Manners
5. Safe Place
1. The Art of Selling
2. What I Have Learned About Selling
3. Summary
1. Rhomboid Release Anatomy Video
2. Rhomboid Release Hands On Video
3. QL Release Anatomy Video
4. QL Release Hands On Video
1. Author Biography
2. Disclaimer
1. Link to Test Bank
1. Link to Test Bank

About this course

$149.00
143 lessons
0 hours of video content

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